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Freqently Asked Questions
Questions:
Can the screen be cleaned?
Definition 3mm – Accent 3mm
Yes. The screen can be cleaned with a light dust cloth if needed…if the screens
gets dirty then a damp rag can be used
Do not use any liquid that has ammonia as a part of it
*scratches can also be fixed* ask about cleaning and scratch care products
Definition Pro 5mm M/G – M/M
Yes. Definition pro should be wiped down with a non abrasive light dusting cloth
Intrigue 3mm
Yes. Intrigue should be cleaned with very soft non abrasive cloths *ask for SSI
approved cleaning cloths
Minor scratches can also be buffed out using approved products * ask about SSI approved
products
Reflection screen
Reflection can be wiped down with soft lint free cloths for dust and if needed be
wiped down with a damp rag and if actually dirty can be wiped down with light detergents
and a damp rag
My screen got a scratch! What can I do?
This all depends on the severity of the scratch…most minor surface scratched
can be worked out using approved products
Intrigue 3mm
Minor scratches can also be buffed out using approved products * ask about SSI approved
products
For Definition, Definition Pro, Accent and Reflection
please ask your sales rep
Are there films or layers on my screen?
Definition, Definition Pro, Accent, Intrigue or
Reflection screens
NO! no films or layers so you have a solid core product which means no layers expanding
and retracting and different rates and no separation of layers over time
Is my screen water proof?
The simple answer is YES! Having our products made with no films or layer enables
you to be able to build them into setting most others cant! If you would like to
build video waterfalls or even build them into aquatic setting feel free to experiment
and push it to the limit
Can I have my screen cut into shapes?
Yes! Our screens can be cut into different shapes and sizes without effecting the
properties of the screen
What is the maximum size of the screens?
Please refer to the spec sheet on each product placed on the website or feel free
to call your rep
Can I OEM?
YES! We have the ability to OEM or make you a custom product just for you and made
off your requirements and needs
Is there a Lumen per sqft as a rule of thumb?
Definition Pro 5mm
1200 to 2000
Definition, Accent 3mm
1000 – 1800
Intrigue
2500 to 3500
What aspect ratio do I want?
It all depends on what you are going to watch most---think about the follow when
making your decision:
Do you watch movies mostly on your screen or do presentations?
4:3 Ratio is still the standard for presentations where data and power point, excel
type files are used mostly
16:9 is used for most movies, DVD, Bluray, and most TV providers offer hidef channels
which are 16:9 ratio as well
Most television shows are still broadcast in 4:3 but 16:9 is taking over more ground
everyday.
What if I watch both 16:9 and 4:3? How do I pick an overall screen aspect ratio?
We find when people know they have a pretty liberal mix of both 16: and 4:3 we suggest
go with say a 120” 4:3 screen this is a large 4:3 ratio (96”x72”)
but when shot in 16:9 gives you a 110” 16:9 ratio (96”x54”) this
gives you a good large size on both and unless you have a 16:9 only projector it
gives you the best of both worlds
How do I know if my projector is 4:3 or 16:9?
You can tell by the resolution of your projector although most projectors will throw
both 4:3 and 16:9
4:3 ratio resolutions to look for would be, VGA, SVGA, XGA, SXGA
16:9 ratios would be 480P, 720i/p, 1080i/p
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